Boasting a cumulative three-year tenure in the technology sector, encompassing an initial internship and subsequent two years of experience as a systems analyst, the candidate has recently engaged in a project involving pivotal market technologies. This project spans critical components such as AWS, Salesforce, Azure, and other DevOps tools.

A mechanical engineering graduate specializing in identifying opportunities for procedural improvement and optimization, with a focus on developing data-driven solutions and generating quality indicators. Expertise includes implementing data audits and formulating strategic insights and planning. Demonstrates resilience in adapting to organizational realities. Currently serves as a Data Analyst, innovating in indicator generation, developing and maintaining data pipelines, integrating technology into team processes, and providing training for team members. Experience spans tools and platforms such as Continuous Improvement methodologies, Power BI, Data Studio (Looker), Excel/VBA, R, Python, Salesforce, SQL, and Business Intelligence, enabling the resolution of complex business and management challenges with advanced solutions.

Information Technology and Project Management professional with over 20 years of experience in the finance, healthcare services sectors, and system development consultancy. Specializes in deploying integrated management systems, automation tools, robotics, and integration solutions such as ERP, CRM, HCM, and ITSM. Demonstrates proficiency in process mapping utilizing BPMN, adherence to ITIL standards, and the application of Project Model Canvas. Excels in implementing Kanban and Trello alongside Agile methodologies, including SCRUM, to enhance operational efficiency and profitability through process optimization or automation. Holds certifications in SCRUM SFC, inbound marketing techniques from HubSpot Academy, and project management and customer relationship management from Bitrix24 via Br24 Academy.

A professional with extensive experience in management and Business Intelligence (BI) and a proven track record of achieving results. Specializes in data analysis, report creation, visualization, and the implementation and maintenance of BI solutions. Proficiency extends to tools such as Tableau, Metabase, Qlik, and Apache Superset, coupled with advanced knowledge of query languages and databases including SQL, MySQL, PostgreSQL, and Oracle. Demonstrates expertise in extracting and transforming data from multiple sources while ensuring data integrity and quality. Possesses strong analytical skills to identify trends, patterns, and insights that drive strategic decision-making. Excellent collaboration and communication skills facilitate clear and concise dissemination of complex ideas. Adept at understanding client needs and translating them into effective IT and BI solutions that enhance business processes.

An experienced IT professional skilled in the planning, coordination, analysis, and development of information system projects. This individual has managed global projects involving multicultural teams and possesses expertise across multiple industries such as Banking, Financial Services, and Insurance (BFSI), Life Sciences and Healthcare (LSHC), Logistics, and Manufacturing.

A dual citizen of Portugal and Brazil, possessing six years of professional experience as a computer engineer in the domain of business intelligence. Expertise includes the development of business intelligence solutions, dashboard creation, data manipulation, and system integrations, with a keen analytical approach and a passion for data.

Academic credentials include a Bachelor's degree in Computer Engineering from Metodista University São Paulo (2018) and a Postgraduate degree in Data Science with a focus on Big Data Analytics from Mackenzie University São Paulo (2020). Professional certifications encompass Tableau Specialist (ID 999441) and Google Analytics (ID 53844274). Proficient in Power BI, Tableau, and Google Data Studio, with a working knowledge of QlikView, QlikSense, and SpotFire. Achieved multiple Business Intelligence badges from Tableau, namely Tableau Analyst, Developer, Author, Consumer, Data Scientist, Designer, and Executive Sponsor.

Proficient in advanced English, with ongoing coursework to further language skills. General competencies cover system engineering, documentation, electronic devices, computer networks, software architecture, and calculus. Extensive experience with ERP systems, data-driven decision-making, programming logic, MIS, UML, business intelligence requirements gathering, data mining, statistical analysis, data strategy, data collection, big data processing, and a range of analytical tools, including Microsoft Excel, Tableau Desktop, Google Data Studio, Qlik, Tableau Prep, Talend, Pentaho Data Integration, Looker, Power Query, and Tableau Public.

Database expertise includes MySQL, Oracle 11g/12g, SQL Server 2008/2016, HP Vertica, Amazon Redshift (AWS), Amazon Athena, Hadoop, Azure, and Databricks.

A Business Analyst with extensive expertise in leading sales governance initiatives and developing effective sales processes to enhance inbound and outbound sales, including systems for lead nurturing, capture, and selection. Successfully created innovative products by integrating disparate services into cohesive and streamlined solutions.

In the capacity of Product Manager and Owner, responsibilities encompassed product conception through comprehensive market research and surveys, as well as overseeing development, management, and maintenance teams.

Proficient in SQL and Python.

With a strong strategic mind and a flair for fostering innovation, I excel in driving growth within organizations. My expertise in shaping digital culture and understanding the nuances of international relations allows me to navigate and leverage global markets effectively. Throughout my career, I have consistently demonstrated an ability to conceptualize and implement strategies that lead to sustainable development and competitive advantage in the digital age.

Salesnexus is a customer relationship management (CRM) platform designed to help businesses manage their sales processes, marketing campaigns, and customer interactions. It offers tools for lead generation, contact management, email marketing, and sales automation to improve efficiency and drive revenue growth.

A Salesnexus expert must have skills in CRM configuration, email marketing campaign management, data analysis, and automation workflows. Proficiency in using Salesnexus' API for integrations and customizations is also essential.

How to hire a Salesnexus expert

Salesnexus was created in 2002 to provide businesses with a comprehensive CRM solution that integrated sales and marketing functions. The platform aimed to streamline customer interactions, improve lead management, and enhance sales productivity through automation and data-driven insights.

About Salesnexus

Strengths of Salesnexus include its robust email marketing integration, customizable CRM features, and strong customer support. Weaknesses may involve a steeper learning curve and higher pricing compared to some alternatives. Competitors include 

Salesnexus

Top 5*

CRM

About Salesnexus

How to hire a Salesnexus expert

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