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Zendesk Explore

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About Zendesk Explore

Zendesk Explore was introduced by Zendesk in 2018 to provide advanced analytics and reporting capabilities for customer support data. It was developed to help businesses gain insights into their customer interactions and improve service efficiency through data-driven decisions.

Zendesk Explore's strengths include its seamless integration with Zendesk products, user-friendly interface, and robust reporting capabilities. Weaknesses may involve limited customization options and dependency on the Zendesk ecosystem. Competitors include Tableau, Power BI, and Looker, which offer more extensive data visualization and analytics features.

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How to hire a Zendesk Explore expert

A Zendesk Explore expert must have skills in data analysis, proficiency with SQL for customizing queries, understanding of Zendesk's data structure, and the ability to create and interpret complex reports. Familiarity with dashboard creation and visualization techniques is also essential.

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Thalita S.

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